Help for parents
Topic Overview of Frequently Asked Questions – FAQs
All the questions. All the answers.
This is where any questions you have about registration and logging in to the parent portal are answered.
Status of application for childcare
Is a place available? Declined? Accepted? Why does it take so long? Keep an overview and find answers.
Did you forget or didn’t receive your password? All relevant questions are answered here.
Change in application for childcare
You are going to move soon, are changing your name by marriage, or changing your priorities?
Allocation of places
What will happen after one or more applications for child care have been submitted?
The parent portal is a digital service for families. It is clear that many questions will come up. Here are the answers.